{"id":7542,"date":"2024-11-29T19:42:42","date_gmt":"2024-11-29T19:42:42","guid":{"rendered":"https:\/\/whitelip.com\/faq\/"},"modified":"2026-03-11T10:42:48","modified_gmt":"2026-03-11T10:42:48","slug":"casto-kladene-otazky","status":"publish","type":"page","link":"https:\/\/whitelip.com\/sk\/faq\/","title":{"rendered":"\u010cASTO KLADEN\u00c9 OT\u00c1ZKY"},"content":{"rendered":"<div class=\"wp-block-group container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\">\u010cASTO KLADEN\u00c9 OT\u00c1ZKY<\/h1>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Ke\u010f si objedn\u00e1te<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Skontrolujte, \u010di ste zadali spr\u00e1vne inform\u00e1cie. Spolo\u010dnos\u0165 Whitelip.com nenesie \u017eiadnu zodpovednos\u0165 za nespr\u00e1vne \u00fadaje o adrese. Uve\u010fte svoje telef\u00f3nne \u010d\u00edslo aj e-mailov\u00fa adresu, aby ste mali istotu, \u017ee dostanete v\u0161etky potrebn\u00e9 inform\u00e1cie o doru\u010den\u00ed a u\u013eah\u010d\u00edte na\u0161im dod\u00e1vate\u013eom doru\u010denie.<br><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Mus\u00edm pri objedn\u00e1vke zaplati\u0165 clo alebo da\u0148?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Cl\u00e1 a dane sa l\u00ed\u0161ia v z\u00e1vislosti od krajiny. Odpor\u00fa\u010dame v\u00e1m, aby ste sa o podrobnostiach t\u00fdkaj\u00facich sa va\u0161ej objedn\u00e1vky informovali na miestnom colnom \u00farade.<br><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Ak\u00e1 je vekov\u00e1 hranica pre objedn\u00e1vanie nikot\u00ednov\u00fdch v\u00fdrobkov?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Vekov\u00e1 hranica pre n\u00e1kup na\u0161ich produktov je 18 alebo 21 rokov, v z\u00e1vislosti od miesta v\u00e1\u0161ho bydliska. \u017diadne v\u00fdnimky sa neude\u013euj\u00fa.<br><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Ako m\u00e1m skladova\u0165 svoje v\u00fdrobky?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Skladovanie jednotliv\u00fdch v\u00fdrobkov sa l\u00ed\u0161i, ale vo v\u0161eobecnosti s\u00fa najlep\u0161ie v chladni\u010dke. Neotvoren\u00e9 plechovky by sa mali v\u017edy skladova\u0165 v chladni\u010dke, aby vydr\u017eali dlh\u0161ie \u010derstv\u00e9, ale v pr\u00edpade v\u00fdrobku All White to nie je podmienkou.<br><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>M\u00f4\u017eem svoju objedn\u00e1vku vr\u00e1ti\u0165?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Vzh\u013eadom na to, \u017ee na\u0161e v\u00fdrobky podliehaj\u00fa r\u00fdchlej skaze, ich vr\u00e1tenie neprij\u00edmame. Ak je doru\u010den\u00fd bal\u00edk po\u0161koden\u00fd, mus\u00edte kontaktova\u0165 priamo na\u0161u podporu. Ak prijat\u00fd bal\u00edk obsahuje nespr\u00e1vny v\u00fdrobok\/po\u010det, obr\u00e1\u0165te sa priamo na na\u0161u podporu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pre\u010d\u00edtajte si na\u0161e \u00fapln\u00e9 z\u00e1sady vr\u00e1tenia tovaru tu:\u00a0<a href=\"https:\/\/whitelip.com\/sk\/vratenie-tovaru\/\">Z\u00e1sady vr\u00e1tenia tovaru<\/a><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Ako dlho trv\u00e1 dodacia lehota?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Doru\u010denie sa m\u00f4\u017ee l\u00ed\u0161i\u0165 v z\u00e1vislosti od objednan\u00e9ho produktu a sp\u00f4sobu doru\u010denia, ktor\u00fd ste si vybrali, ale zvy\u010dajne sa dodanie pohybuje od 2 do 5 pracovn\u00fdch dn\u00ed. Dodacia lehota m\u00f4\u017ee by\u0165 ovplyvnen\u00e1 aj v pr\u00edpade, \u017ee v\u00fdrobok nie je na sklade, v takom pr\u00edpade v\u00e1s budeme kontaktova\u0165 e-mailom, zvy\u010dajne do 7 pracovn\u00fdch dn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Objedn\u00e1vky podan\u00e9 do 14:00 bud\u00fa dokon\u010den\u00e9 a doru\u010den\u00e9 na\u0161im prepravn\u00fdm partnerom v ten ist\u00fd de\u0148, ak m\u00e1me v\u0161etky produkty na sklade. Nevz\u0165ahuje sa na udalosti s vysok\u00fdm tlakom, ako s\u00fa napr\u00edklad dni v\u00fdplat a uvedenie nov\u00fdch produktov na trh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pre\u010d\u00edtajte si na\u0161e \u00fapln\u00e9 pravidl\u00e1 prepravy tu:&nbsp;<a href=\"https:\/\/whitelip.com\/sk\/doprava-a-dorucenie\/\">Preprava a dod\u00e1vky<\/a><\/p>\n\n\n    <\/main>\n<\/section>\n\n\n<section class=\"block--title_aside\">\n    <aside class=\"block_aside\">\n        <p><strong>Kde m\u00f4\u017eem sledova\u0165 svoju objedn\u00e1vku?<\/strong><\/p>\n\n    <\/aside>\n\n    <main class=\"block_main\">\n        \n\n<p class=\"wp-block-paragraph\">Po zabalen\u00ed va\u0161ej objedn\u00e1vky dostanete e-mail s inform\u00e1ciou, \u017ee va\u0161a objedn\u00e1vka bola spracovan\u00e1. Tento e-mail bude obsahova\u0165 aj odkaz na sledovanie v\u00e1\u0161ho bal\u00edka.<br><\/p>\n\n\n    <\/main>\n<\/section>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u010cASTO KLADEN\u00c9 OT\u00c1ZKY<\/p>","protected":false},"author":8456,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"text.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7542","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/pages\/7542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/users\/8456"}],"replies":[{"embeddable":true,"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/comments?post=7542"}],"version-history":[{"count":0,"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/pages\/7542\/revisions"}],"wp:attachment":[{"href":"https:\/\/whitelip.com\/sk\/wp-json\/wp\/v2\/media?parent=7542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}