Introduction

This website is operated by Whitelip AB. Throughout the website, the terms ‘we’, ‘us’ and ‘our’ refer to Whitelip AB. Whitelip AB offers this Web site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Whitelip AB is based and operated in Gothenburg, Sweden.

By visiting our website and/or purchasing anything from us, you are participating in our “Service” and agree to be bound by the following terms of use (“Terms of Use”, “Terms”), including the additional terms and policies referenced herein and/or available by hyperlink. These terms of use apply to all users of the website, including users who are browsers, suppliers, customers, merchants and/or content contributors.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current shop should also be subject to the terms of use. You can review the latest version of the Terms of Use at any time on this page. We reserve the right to update, amend or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after the publication of any changes constitutes acceptance of those changes.

Our store is hosted by WordPress/WooCommerce. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

Section 1 – Conditions for online shops

The minimum age requirements for nicotine use at your location might vary, please check with your local authorities. To place an order at whitelip.se you have to be 18 years or older. Please note that US customers can not collect packages unless they are over 21 years of age. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses or any code of a destructive nature.
A breach or violation of any of the conditions will result in an immediate termination of your services.

Section 2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over different networks; (b) changes to meet and adapt to technical requirements of connecting networks or entities. Credit card information is always encrypted during network transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms and conditions.

Section 3 – Accuracy, completeness and timeliness of information

We are not responsible if the information made available on this website is not accurate, complete or up-to-date. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Any reliance on the material on this site is at your own risk.
This website may contain some historical information. Historical information is not necessarily up-to-date and is provided for your reference only. We reserve the right to change the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes on our website.

Section 4 – Changes to services and prices

The prices of our products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or termination of the Service.

Section 5 – Products or services

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and can only be returned or exchanged in accordance with our returns policy. We have made every effort to display as accurately as possible the colors and images of our products displayed in the shop. We cannot guarantee that the monitor’s display of any color is accurate. We reserve the right, but are not obliged, to limit the sale of our products or services to any person, geographical region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All descriptions of products or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

Section 6 – Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or delivery address. If we make a change to or cancel an order, we may try to notify you by contacting the email address and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as necessary.

For more information, see our returns policy.

Section 7 – Optional tools

We may give you access to third-party tools that we do not monitor or have any control or input over.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without authorization. We have no responsibility whatsoever for or in connection with your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms and conditions on which tools are provided by relevant third party providers.
We may also offer new services and/or features through the website in the future (including the launch of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

Section 8 – Third party links

Certain content, products and services available through our service may contain material from third parties.
Third-party links on this website may take you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for third party materials or websites, or for any other third party materials, products or services.
We are not responsible for any harm or damage in connection with the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third party products should be addressed to the third party.

Section 9 – User comments, feedback and other submissions

If, at our request, you submit certain specific submissions (for example, contest entries) or, without a request from us, you submit creative ideas, suggestions, plans or other materials, whether online, by email, mail or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any Comments that you forward to us. We are and will be under no obligation (1) to keep any comments in confidence; 2. to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property rights or these Terms of Use. You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that may in any way affect the operation of the Service or any related website. You must not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility for any comments posted by you or any third party.

Section 10 – Personal data

Your submission of personal data via the shop is governed by our privacy policy. To see our privacy policy click here

Section 11 – Errors, inaccuracies and omissions

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is incorrect at any time without notice (including after you have submitted your order). We undertake no obligation to update, change or clarify any information in the Service or on any related website, including without limitation, pricing information, except as required by law. No stated update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

Section 12 – Prohibited uses

In addition to other prohibitions set out in the Terms of Use, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) inciting others to commit or participate in unlawful acts, (c) violate international, federal, provincial or state regulations, rules, laws or local ordinances; (d) infringing or violating our intellectual property rights or the intellectual property rights of others; e) harass, abuse, insult, harm, defame, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information, (g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) collecting or tracking the personal data of others, i) spamming, phish, pharm, pretexting, spidering, crawling or scraping; j) for any obscene or immoral purpose; or (k) disrupt or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 – Disclaimer of warranties; limitation of liability

We do not warrant, represent or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that can be obtained from the use of the service will be accurate or reliable.
You agree that we may from time to time remove the service indefinitely or suspend the service at any time, without prior notice to you.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services delivered to you through the Service are provided (except as expressly stated by us) “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose durability, title and non-infringement. In no event shall Whitelip AB, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of any use of the Service or any Content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend and hold Whitelip AB and our parent, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Separation clause

In the event that any provision of these Terms of Use is determined to be illegal, invalid or unenforceable, such provision shall nevertheless be enforceable to the extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 – Dismissal

The obligations of the Parties prior to the date of termination shall for all purposes survive the termination of this Agreement.
These Terms of Use are effective unless and until terminated by either you or us. You can terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or when you stop using our website.
If in our sole judgment you fail, or suspect that you have failed, to comply with any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or thereby deny you access to our Services (or any part thereof).

Section 17 – The whole agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this website or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

Section 18 – Applicable law

These Terms of Use and any separate agreements where we provide you with Services shall be governed by and construed in accordance with Swedish law.

Section 19 – Changes to the terms of use

You can review the latest version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

Section 20 – Return policy

If a product has an expiry date of less than 14 days on arrival, a full refund of the product is offered. The claim must be made in writing within 7 working days of delivery. Please send your application to kontakt@whitelip.se.

Read our full returns policy here: Return Policy

Section 21 – Product Liability Waiver

This Product Liability Waiver (“Waiver”) is entered into by and between Whitelip AB, a Swedish registered company, hereinafter referred to as the “Company,” and the individual or entity purchasing or using Company products, hereinafter referred to as the “Consumer.” 

By purchasing and/or using products supplied by the Company, the Consumer acknowledges and agrees to the following terms and conditions: 

• Assumption of Risk: The Consumer acknowledges that the use of Company products carries inherent risks, including but not limited to the risk of property damage, personal injury, or death. The Consumer assumes all risks associated with the use of these products. 
• No Warranty: The Consumer acknowledges that the Company makes no warranties, either express or implied, with respect to its products, including but not limited to warranties of merchantability or fitness for a particular purpose. 

• Product Inspection: The Consumer agrees to carefully inspect all products upon receipt and to immediately cease using any product that appears to be defective or unsafe. The Consumer assumes full responsibility for the proper use and maintenance of the product. 
• Release and Waiver of Liability: The Consumer, on behalf of themselves and their heirs, successors, assigns, and legal representatives, releases and discharges the Company, its officers, employees, agents, and representatives from any and all claims, demands, actions, or causes of action, whether at law or in equity, arising from or related to the use of Company products. 
• Indemnification: The Consumer agrees to indemnify and hold the Company harmless from and against any claims, liabilities, damages, costs, and expenses, including attorney’s fees, arising out of or related to the Consumer’s use of Company products. 
• Governing Law: This Waiver shall be governed by and construed in accordance with the laws of [Your State or Country]. Any legal actions related to this Waiver shall be initiated in the appropriate state or federal court located within [Your Jurisdiction]. 

By purchasing and/or using Company products, the Consumer acknowledges that they have read and understood this Waiver and agree to be bound by its terms and conditions. 

Section 22 – Klarna

In order to be able to offer you Klarna’s payment methods, we may share your personal data in the form of contact details and order information with Klarna, in order for Klarna to assess whether you can choose the payment methods, and to customize them for you. Your personal data that is shared is processed according to Klarna’s own data protection information.

Section 23 – Contact information

Questions about the Terms of Use should be sent to us at kontakt@whitelip.se.

Whitelip AB

559330-1087

Långedragsvägen 20

426 71 Västra Frölunda

+46 70 830 21 50

Kontakt@whitelip.se